Shipping Policy

We currently provide free shipping to Canada. 

Normally, we will send the goods out within 48 hours once confirming your order, All products will be shipped out via UPS or FedEx with standard shipping, standard shipping takes an estimated 2-5 business days (excluding weekends and holidays) after you receive the order confirmation email,  Orders placed after 2 pm CDT on Friday are processed on the following Monday.

All products will be shipped out from our CA warehouse below:

159 Don Hillock Drive, Unit 1

Aurora
ON
Canada
L4G0K2
A667-MK
9055030639

Price

All prices on the official website are without tax, you need to pay the corresponding taxes according to your local tax policy at the checkout.

 

Tracking Your Package

We use standard logistics providers for shipping your items. You will receive one or more tracking numbers on the confirmation e-mail we send to you when your order is shipped. This tracking number can be used to check the status of your package on the provider’s website using the provided links.

 

Order Not Received

If you do not receive your order within the estimated delivery period, please contact us at service.ca@sylvoxtv.com.
Our team will solve your problem for sure.